"Catering"

Thank you ever so much for taking the time to share your feedback. While we are really pleased to read that you felt you were well cared for during your admission, we are really sorry to read that you had a bad experience with the food. While there may have been an impact from side effects of treatment on your experience of food, we are sorry to hear that you were unable to eat the food provided to you.

We have shared this feedback with our catering team for their response. The catering team work really hard on providing several different menus catering to a variety of dietary requirements, to enable patients to access food appropriate for them while they are an inpatient. However, we appreciate that even with this range of menus not all patients needs can be met, and if a patient's needs are not being met with the standard menus, the catering team can work with this patient individually to agree meals that meet the patient's need.

Although in your feedback you have advised you found the food inedible, we would really appreciate more detailed feedback about the issues with the food so that the catering team can make sure any issues are addressed. If you would like to provide more detailed feedback so this can be considered and support and advice offered, please contact Kush, our Specialist Dietitian for Catering on 0114 271 4838 or by email on kushboo.naik@nhs.net

Thank you again for taking the time to share this feedback with us.