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"Compassionate and advocating staff"

About: Royal Victoria Hospital / Regional Fertility Centre

(as a service user),

I was referred to RFC in RVH. As an oncology patient it was something I never thought that would happen to me or that I would have an experience of.

From day 1 every single staff member from admin, nurses, anaesthetists, drs have all be incredible! Exceptional care, informative, compassionate and advocating as a team for my best interests and health needs from the clinic. 

It was a rollercoaster ride but was thrilled with the care and outcome!

An incredible service!

Huge extra thank you to Janet, Gemma, and Adele! And especially to Dr Agbaje and Dr McManus! Anaesthetists Lisa and Clare! Admin staff! And the ability to have so many appts for checks and changes too! Thank you! 

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Responses

Response from Conor McDowell RN, Assistant Services Manager / Lead Nurse, Genitourinary Medicine / Regional Fertility and Sexual reproductive Health, Belfast Health & Social Care Trust 11 months ago
Conor McDowell RN
Assistant Services Manager / Lead Nurse, Genitourinary Medicine / Regional Fertility and Sexual reproductive Health,
Belfast Health & Social Care Trust
Submitted on 14/06/2024 at 10:51
Published on Care Opinion at 10:51


Thank you so much for this very positive feedback. I will ensure this is passed onto the relevant teams and I know they will all be delighted as we strive to provide an excellent service for our patients.

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