"Terrible and rude"

About: Queen Elizabeth The Queen Mother Hospital Queen Elizabeth The Queen Mother Hospital Margate CT9 4AN

Posted via nhs.uk 13 months ago

Been over here since 11pm, still here the next day at 14:41 after being told my partner would be having an MRI scan at 4 am this morning she’s been waiting in a chair and I’ve had to take a day off work and pay for childcare, only for a nurse to tell us that she’s not even booked for a scan today…. This is a shambles

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East Kent Hospitals University NHS Foundation Trust

Submitted on 07/06/2024 at 07:47

Published on Care Opinion at 07:47

I am so sorry you and your partner had this experience and that the communication was poor and you waited so long. I will pass your comments to the A & E team at QEQM.
If you'd like to tell us more about your experience directly, please contact us via email: ekhuft.patientvoice@nhs.net and we will then be able to ask the service to provide you with a more detailed response.
Best wishes

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