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"Too long to wait for biopsy results"

About: Stepping Hill Hospital

I was referred to ENT as urgent..suspected cancer of the vocal cords. All the 1st part of this I can not fault. Seeing the consultant, lovely staff. Examination with a camera, MRI etc all very swift. Then admission and surgery to remove the legion and biopsy. Great! Before the surgery the surgeon told me I would have my biopsy results within 2 weeks...such a difficult wait for me and so stressful! Then the 2 week period ended snd nothing but a referral letter to ENT. I phoned to see what this was as I was already being seen and didn't need referral. I was told this letter was an error and it should have been one to say I would have an appointment in 6 weeks for my results. I spent the next 48 hours falling apart! I can't wait that long...I will be ill even if I am clear of cancer, which I am trying hard to convince myself of. My head will be shot to pieces because of the stress! I am so upset. Come on Stepping Hill please get this right or people will suffer very badly, physically and mentally, which defeats the whole object doesn't it. Also I will be on the phone constantly chasing this so wasting not only my time but health care workers time too!!

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Responses

Response from Aoife Isherwood, Patient Experience Facilitator, Stockport NHS Foundation Trust 11 months ago
Aoife Isherwood
Patient Experience Facilitator,
Stockport NHS Foundation Trust
Submitted on 10/06/2024 at 16:53
Published on Care Opinion at 16:53


Good afternoon,

Thank you for sharing your feedback with us regarding your wait for biopsy results. I am sorry that you have not been given your results sooner.

Please could you contact me directly on Patient.Experience@stockport.nhs.uk with your details and I can arrange for this to be looked into for you?

Kind regards,

Aoife Isherwood

Patient Experience Team

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