"Infection control"

About: Ophthalmology / Ophthalmology Outpatients Area 6A Ophthalmology Ophthalmology Outpatients Area 6A DD1 9SY

Posted by trapperfd33 (as a service user), 11 months ago

Attending appointment in Ninewells Ophthalmology outpatient’s clinic-a consultant was seen, on numerous occasions, wandering around wearing a pair of surgical gloves! This is absolutely against infection control. I saw them calling many patients into their consultation room still wearing gloves. Holding notes wearing gloves, holding a pen wearing gloves, wandering the corridors wearing gloves. I think it's disgraceful!

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Lisa Hutchison

NHS Tayside

Submitted on 19/06/2024 at 13:28

Published on Care Opinion at 14:01

Afternoon trapperfd33
I would like to apologise that you had a an unpleasant experience whist attending our department. Our desire is that you should feel safe and well cared for and I am sorry that we fell short that day.
As a department we take infection control very seriously and would like to reassure you that we will learn and act upon this feedback.
Once again I would like to express my apologies.
Senior Charge Nurse
Lisa Hutchison and Audrey Donaldson
Ophthalmology

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