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Welcomed me and explained the procedure thoroughly

Posted By MaisieMac

"Welcomed me and explained the procedure thoroughly"

About: Queen Margaret Hospital / Ophthalmology

(as the patient),

I had a minor operation to correct my lower eyelid position.  Karen welcomed me and explained the procedure thoroughly.  She was very professional and everything went very well.  Very grateful for all that was done.

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Responses

Response from Stacey Arnott, Senior Charge Nurse, Cataract Unit, Queen Margaret Hospital, NHS Fife 12 months ago
Stacey Arnott
Senior Charge Nurse, Cataract Unit, Queen Margaret Hospital,
NHS Fife

Senior Charge Nurse within Ophthalmology

Submitted on 13/06/2024 at 09:06
Published on Care Opinion at 09:06

picture of Stacey Arnott

Dear MaisieMac,

Thank you for taking the time to share your recent experience of our minor ops service. It is reassuring to hear that you were made to feel welcome and each step of the procedure was explained. I will be delighted to share this feedback with Karen.

Best wishes

Stacey

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