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"A contraceptive review appointment"

About: Sexual Health Services - North Staffordshire and Stoke-on-Trent (Open Clinic)

(as a service user),

I felt quite uncomfortable as the appointment was with two male doctors and the appointment was regarding a check up on my current contraception. There seemed to be plenty of female staff available as they kept coming out asking if anyone was waiting for contraceptive walk-ins (which there wasn’t) so I was put with two male staff as I had booked an appointment .

Considering the nature of the questions being asked at these appointments, I have never felt so uncomfortable and was too anxious to say anything about it. I can only think how a younger girl would feel if her first appointment was with two male staff, it was disheartening to think that there was no consideration of this for this kind of appointment. I did not feel I could discuss my situation properly and I certainly wouldn’t have felt comfortable if I did have any issues that I wanted to raise.

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Responses

Response from Leanne Fowler, Nurse Manager, North Staffs & Stoke Open Clinic, Inclusion 12 months ago
Leanne Fowler
Nurse Manager, North Staffs & Stoke Open Clinic,
Inclusion
Submitted on 14/06/2024 at 15:26
Published on Care Opinion at 15:26


Dear T33,

Thank you for leaving feedback. I am sorry to hear that you were not comfortable during your consultation. This is not what we want for our patients. We have both male and female clinicians seeing both male and female patients in our clinics, offering the choice to state if you wish the alternative. Apologies if it was not clear you could make this choice to the staff during your appointment. We want our patients to feel at ease during their consultation. I would like to discuss this further if you would be so kind to email me your Name and contact number then I will get in touch with you.

Best wishes

Leanne Fowler

Sexual Health Nurse Manager

leanne.fowler@mpft.nhs.uk

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