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I take my hat off to them

Posted By Maxinemx24

"I take my hat off to them"

About: University Hospital Wishaw / Emergency Department

(as the patient),

I had an accident hill walking. I fell halfway up the hill and thought initially I had sprained my wrist. I went to accident and emergency at Wishaw hospital which was very busy on a Fri afternoon. The care I received here was superb from reception staff, porters, nurses and doctors I take my hat off to them.

Also just like to add Lisa (physio) and lee Ann who were on shift also Dr Farrah and other doctor with her were excellent ,so compassionate and what the NHS is all about a true credit to there profession 

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Responses

Response from Faith McCrea, Service Manager, Emergency & Medical Services, University Hospital Wishaw, NHS Lanarkshire 12 months ago
Faith McCrea
Service Manager, Emergency & Medical Services, University Hospital Wishaw,
NHS Lanarkshire

Submitted on 04/06/2024 at 13:57
Published on Care Opinion at 13:57

Dear Maxinemx24

Thank you very much for taking the time to leave feedback on this Care Opinion platform. I am sorry to read that you sustained an injury and needed to use the services of the Emergency Department here at University Hospital Wishaw. I was delighted to read your positive feedback around how the staff treated you and I indeed wish you a speedy recovery.

I will be delighted to provide this feedback to the Emergency team, and especially the individuals whom you have personally named. The Emergency team are such a committed and devoted group of staff who strive to deliver exceptional person centred care every day for our patients.

Kind regards and best wishes

Faith

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