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"The ongoing diligence of all staff is admirable"

About: Glasgow Royal Infirmary / Cardiology (Wards 19, 24, 43a, 43b & 44a)

(as a relative),

My partner was admitted to Ward 43 Glasgow Royal Infirmary from A&E with irregular heartbeat + suspected heart attack. 

He subsequently had a full range of tests + examinations over a 2 week period + was thankfully discharged with a clean bill of health.

During his stay he received a standard of care 2nd to none from all the staff - a special mention to Dr Wan, nurses Vinitha, Anne + William ,who all made an anxious + worrying time less stressful. 

In the current climate of criticism of our NHS, it is heartening to know that the fundamental principles of health care are still very much part of the service + the ongoing diligence of all staff is admirable. 

Thank you to all, may you continue to maintain our wonderful Health Service as you are in these difficult financial circumstances.

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Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 13 months ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC
Submitted on 12/06/2024 at 11:20
Published on Care Opinion at 11:20


picture of Kevin Torbet

Dear Noyesey

Thank you for your kind words and feedback regarding the care your partner received at Glasgow Royal Infirmary.

We are delighted to hear that your partner received excellent care during their stay on Ward 43 and that they have been discharged with a clean bill of health.

Our team is dedicated to providing the highest standard of care, and it is incredibly heartening to know that their efforts are appreciated.

I will make sure your feedback is passed on to Dr. Wan, Nurses Vinitha, Anne, and William, as well as the entire team involved in your partner's care. They will be thrilled to know that they made a positive impact during such a worrying time.

I hope your partner is feeling a lot better and recovering well back at home.

Kind regards

Kevin

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