"Very poor attitude "

Just visited minor injuries unit, whole place deserted, couldn’t find anyone. Finally bumped into a nurse after wandering corridors, who was visibly frustrated to see me. After loudly exhaling, she agreed my daughter could be seen ‘but then that’s it, I’m done’ (6pm, closes at 7:30). Took me to book in, another standoffish conversation. A few minutes later, daughter seen by triage nurse whose attitude was the most uncaring I’ve experienced in a medical setting. Barely looked at us, just wanted to fill the form in. Told me my daughter might need an x-ray (what I wanted was advice on whether that was necessary or not) but it will be a long wait so up to me, otherwise go home and phone up for an appointment.

The place was completely empty. Having a patient turn up appeared to be a major inconvenience for the staff. Disgraceful attitude shown towards my 10 year old daughter and me.

I’ve always been sympathetic to nurses but not any more! If I behaved like that at work I’d be sacked.