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Accommodating and understanding

Posted By vegafd56

"Accommodating and understanding"

About: Glasgow Dental Hospital and School / Paediatric Dentistry - Level 5

(as a service user),

My daughter was given an appointment for assessment at the dental hospital. She has autism and struggles with people understanding her needs and boundaries.

The staff there could not be more accommodating or understanding, even going the extra to ensure her future appointments will be ran more smoothly.

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Responses

Response from Fiona Mackenzie, DCP Manager, Glasgow Dental Hospital, NHS Greater Glasgow and Clyde 14 months ago
Fiona Mackenzie
DCP Manager, Glasgow Dental Hospital,
NHS Greater Glasgow and Clyde

Submitted on 03/06/2024 at 10:48
Published on Care Opinion at 10:48

Dear vegafd56,

So pleased to hear of your daughters experience at Glasgow Dental Hospital. Thank you for taking the time to tell us.

The team in Paediatric Dentistry are very keen to provide patients with the highest quality care possible, reflecting their own specific needs. We really want all our patients and families to feel comfortable and understood. Its great to know we did a good job.

I know the team will be thrilled to receive your wonderful feedback and I do hope your daughters future visits go equally as well.

Very best wishes,

Fiona.

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