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"Amazing Care"

About: Glasgow Dental Hospital and School / Restorative Dentistry - Level 6 and Level 7

(as a service user),

I have been attending the Glasgow Dental Hospital and School for over 10 years. I have always had a fear of the dentist, and when advised I was requiring multiple treatments over multiple years this filled me with dread. 

The team at GDHS have been nothing short of amazing. I now have no fear of the dentist, the treatment and work carried out has been done to to a high standard, all clinical team members that I have had the pleasure of being treated by have been very person centred and very understanding involving me in all the decisions that have been made. My current consultant Ms Asuni has been amazing. The dental nursing team and admin teams have never to be forgotten in their excellent approach to care delivery. I now have one remaining appointment and hopefully that will be my journey complete. 

I just want to thank all staff at the GDHS for all the care and compassion given to me. 

You are all Stars and thank you so much!!

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Responses

Response from Fiona Mackenzie, DCP Manager, Glasgow Dental Hospital, NHS Greater Glasgow and Clyde 13 months ago
Fiona Mackenzie
DCP Manager, Glasgow Dental Hospital,
NHS Greater Glasgow and Clyde
Submitted on 03/06/2024 at 10:34
Published on Care Opinion at 10:34


Dear Christie19,

I am have been so delighted to read your wonderful feedback, especially when you have experienced such anxiety over having treatment.

Our team in Restorative Dentistry are very focussed on the patient journey, which includes how best to support those who may feel concerned about having dental treatment. I am so pleased that you found your care to be compassionate and person centred, you must be very pleased you have overcome your own worries in this respect.

I wish you well for the remainder of your treatment and I will be delighted to pass on your comments to Ms Asuni, Dental Nursing and admin teams. I know they will be thrilled!

Best wishes,

Fiona

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