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"Treated so well"

About: Altnagelvin Area Hospital / Older people's healthcare

(as a relative),

My mom fell and broke her hip recently. She was in Altnagelvin, WHSCT and was treated so so well! Her own room and ensuite, floor to ceiling windows, big TV, staff checking in her every 5 to 10 minutes!

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Responses

Response from AnnMarie Conlon, Falls Integrated Pathway Co-Ordinator, Primary Care Older People, WHSCT 14 months ago
AnnMarie Conlon
Falls Integrated Pathway Co-Ordinator, Primary Care Older People,
WHSCT
Submitted on 29/05/2024 at 10:15
Published on Care Opinion at 10:15


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Dear Jayrt59,

My name is Ann Marie Conlon and I am the Falls Integrated Pathway Co-ordinator within the Western Health and Social Care Trust.

Thank you for taking the time to share your feedback on the care your mother received through Care Opinion. We are always grateful to those who share their experiences of the services they have received.

It was reassuring to learn that you were happy with the environment and the care that your mother received during her recent hospital admission following a fall and hip fracture.

As an organisation we are committed to consistently show kindness, compassion, professionalism and respect to the patients we care for.

I hope that your mother is making a good recovery at this time.

If you require further information on reducing risk of falls, please contact the Falls Integrated Pathway on 02871610763.

Best wishes,

Ann Marie Conlon

Falls Integrated Pathway Co-ordinator

We are currently looking for interested members of the public to provide feedback on our Falls Prevention Resources. This can be someone who has had a fall, is at risk of a fall or someone who cares for a person who has had a fall and feels passionate about improving Falls Services and Resources in the Western Trust. If this is something you would be interested in and would like more information on what is involved, please contact Úna McGovern at involve@westerntrust.hscni.net or call on 07775993582.

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