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"A severe lack of disabled parking"

About: University Hospital Wishaw / Radiology

(as the patient),

Arrived at 11.30 for an 11.50 appointment and looked for a disabled space.  There seem to be very few of them so tried to find any space. Went right round to the back of the building which, if anything, was worse than the front.  

Back round to front and did complete tour of front car parks but no spaces. People already parking on pavements and at end of rows on raised areas.  Complete shambles. Had to phone department when appointment time came to say I was on site and would be there eventually.

Still no proper spaces so I eventually did what others had done and found an empty bit of pavement. Made sure there was still access for wheelchair etc if need be. Got to appointment 15 mins late. Spent twice as long trying to find a parking space than I did getting the scan.

Something needs to be done here. It is obvious that many of the spaces are taken up by staff, which I understand, but there is a severe lack of disabled parking. Monkland hospital in Airdrie addressed the same issue some years ago. Why can’t Wishaw do the same?

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Responses

Response from Sara Riddell, Deputy Radiology Service Manager, University Hospital Wishaw, NHS Lanarkshire 13 months ago
Sara Riddell
Deputy Radiology Service Manager, University Hospital Wishaw,
NHS Lanarkshire

Radiology Department Manager

Submitted on 31/05/2024 at 14:31
Published on Care Opinion at 14:31


Dear Airdrie lass

I'm so sorry to hear about your recent experience when attending the radiology dept for a scan and the terrible time you had with parking.

I am pleased to see though, that despite the issue you had, we were able to scan you when you attended the radiology dept. We always strive to do our best for patients where possible.

Whilst I'm not responsible for the car parking allocation at Wishaw, I will make sure your feedback is passed on to the relevant department so that your comments can be noted.

I wish you all the best for the future

With warm wishes

Sara

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