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Heart attack.

Posted By authentictm49

"Heart attack."

About: Golden Jubilee National Hospital / Advanced Heart Failure Service Golden Jubilee National Hospital / Cardiac Surgery Queen Elizabeth University Hospital Glasgow / Accident & Emergency Queen Elizabeth University Hospital Glasgow / Cardiac Rehabilitation

(as the patient),

Last year for the second time in my life I was aware that my body was not behaving, weird feelings and being out of breath.

I  had heart attack 14 years previous, but three stents had kept me going without problems.

This time was different and I was more aware that I needed attention.

Initially I went to nearby A&E at Queen Elizabeth University Hospital.

I was kept in for bed rest, but discharged several days later to await an appointment with Golden Jubilee as at that time, no beds were available.

Within that waiting time I became very uncomfortable and as the pains were so severe and took myself by taxi back to A&E.

It was confirmed that I had heart attack but again no beds available so remained in Queen Elizabeth Hospital for several days.

Eventually I was ambulances across with the thought I was to have stent, but once on the operating table, it deemed necessary for double bypass.

All this seems a bit of a blur now and more so then.

Finally had operation and stayed in Golden Jubilee for physio before getting home.

All medical staff and physio were more than helpful.

After several weeks of being dead slow and stop I started physio sessions back at Queen Elizabeth University Hospital. These are run by Theresa and several others, including Donna an on-site cardiac nurse. Without these classes and their expertise I don’t think my recovery would be so good.

It was good to be in amongst other people who had similar experiences.

The physio team were great at helping you forward and always had patients best interests at heart. 

Always trying to help you in any way they could, and with Donna onsite, it was good to be able to ask any questions re medication or anything related to individual circumstances.

Terrific to feel that you had backup if needed and were not on your own.

To me The Physio Team very simply the best!!!

And probably not praised enough.

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Responses

Response from Rachel Jones, Risk, Feedback and Legal Co-Ordinator , Clinical Governance, NHS Golden Jubilee 13 months ago
Rachel Jones
Risk, Feedback and Legal Co-Ordinator , Clinical Governance,
NHS Golden Jubilee

Submitted on 07/06/2024 at 11:36
Published on Care Opinion at 11:41

Dear authentictm49,

Thank you for taking the time to post about your recent experience at the Golden Jubilee Hospital. I am delighted that the Medical staff and Physiotherapists were more than helpful. Our staff are very hardworking and committed to providing excellent patient care. I will ensure your feedback is shared with the team involved in your care – I know they will be delighted to hear that you are recovering well.

We wish you all the best for the future.

Kindest Regards,

Rachel

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Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 13 months ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC

Submitted on 07/06/2024 at 12:09
Published on Care Opinion at 12:09

picture of Kevin Torbet

Dear authentictm49

Thank you for sharing your detailed and heartfelt story regarding your recent healthcare experiences. We are grateful for your feedback and are pleased to hear about the positive impact our medical and physiotherapy teams have had on your recovery.

Firstly, we sincerely apologise for the distress and inconvenience you experienced due to the initial lack of available beds. We understand that waiting for critical care can be incredibly stressful, especially when dealing with severe pain and anxiety about your health. Your perseverance in seeking the necessary medical attention is commendable.

We are glad that once you were admitted, the care and expertise of the staff at the Queen Elizabeth University Hospital met your expectations.

Your appreciation of the physiotherapy sessions is particularly heartening. The team at Queen Elizabeth University Hospital, led by Theresa and supported by Donna and other dedicated staff, strive to provide comprehensive and compassionate care. It is gratifying to hear that their efforts have significantly contributed to your recovery, helping you regain strength and confidence through personalised and supportive physiotherapy.

I will be happy to pass on your thanks to the teams involved who I'm sure will be as touched as I was reading your lovely comments.

Kind regards

Kevin

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