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"Wonderful care in children's A&E"

About: Royal Hospital for Children (Glasgow) / Accident & Emergency

(as a service user),

I attended the A&E at the RHC today for the first time with my 3yo son.

From the minute we arrived the whole experience was brilliant. Colin put us at ease in the waiting room and made sure that my son was relaxed. Dr Stirling and her team were incredible with my son. They made him the focus of all conversations and put him at ease. The ice lolly at the end definitely was a highlight!

Thank you so much to Dr Stirling, Colin and the whole team! 

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Responses

Response from Catriona Riddell, Lead Nurse, Paediatrics, NHS Greater Glasgow and Clyde 13 months ago
Catriona Riddell
Lead Nurse, Paediatrics,
NHS Greater Glasgow and Clyde
Submitted on 07/06/2024 at 08:37
Published on Care Opinion at 08:37


Dear LWhyte,

Thank you for taking the time to leave us your feedback on Care Opinion.

I am pleased to hear that you felt so well cared for when attending our Emergency Department.

I will make sure that the staff in the Emergency Department get see your lovely feedback, especially Dr Stirling and Colin who you have mentioned.

It means such a lot to our teams to know they have made and difference and helped those who need to attend the hospital.

Catriona Riddell

Lead Nurse - RHC

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