Text size

Theme

Language

"Very professional, kind and caring"

About: Altnagelvin Area Hospital / Minor Injuries Unit

(as a parent/guardian),

Our teenage son recently attended minor injuries department at Altnagelvin Hospital with a SCJ dislocation and the treatment we received from the minute we came through the hospital doors to the time we left was exceptional 👌 

I can't remember the exact names of all the staff, however Brian and Laura were the main staff who treated my son in Minor Injuries.  They were brilliant; very professional, kind and caring.  Brian was very thorough when assessing and treating my son.  He took the time to explain the xrays, treatment and aftercare.  Keep up the excellent work everyone.

Minor injuries is a much needed and welcomed service which patients, their families, and staff all benefit from.  I feel it really frees up A&E staff to deal with more emerging emergencies and allows patients with less serious injuries/ailments to be treated and cared for in a timely manner.

I hope I don't have to attend hospital any time soon, however I can truly say that this was a very positive experience.  Well done Minor Injuries Team at Altnagelvin 

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Colleen Hamilton, Service Manager for Unscheduled Care, Emergency Department / AMU /ACU Altnagelvin Hospital, WHSCT 12 months ago
Colleen Hamilton
Service Manager for Unscheduled Care, Emergency Department / AMU /ACU Altnagelvin Hospital,
WHSCT

management duties

Submitted on 31/05/2024 at 11:15
Published on Care Opinion at 11:15


picture of Colleen Hamilton

Dear Sunshine23

Thank you for talking the time to provide us with your feedback on your recent visit to our Minor Injury Unit. We are delighted that you have had such a great experience and I will Gladly send your comments and praise to Laura and Brian and also to the MIU manager Bronagh for sharing.

We are delighted to now be able to offer this fantastic service to our area. I hope your son is recovering well.

Regards

Colleen Hamilton

Service Manager for Unscheduled care

Altnagelvin

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k