"Impressed - high standard of responsive, compassionate care"

On making contact by telephone the administrator was very friendly and professionally took my personal details and that of my daughter who has some continence issues on a background of Downs Syndrome and having had bowel problems from birth requiring surgery.

This is the second time I have used the continence team's phone line to request some support, the previous time I recall was in 2022 and I have been impressed on both occasions with the high standard of responsive, compassionate care received.

My daughter has recently had a review with the continence nurse and I am very happy with the telephone and face to face consultations. I also appreciate the advice given concerning continence products.