"Worst practice ever"

I’ve been registered at this practice since I was a baby, and I can honestly say it is the worst doctor’s surgery. You get a nice person from time to time, but overall this place can never get anything right for me. I have to have a paper prescription written for a repeat medication every month, due to a supply issue, and every month it’s a complete nightmare just to get it. Today (23/05/2024) I have had to go to both North Road Surgery and Crusader Surgery to try and collect my paper prescription, because the receptionist at North Road told me it was at Crusader, but the receptionist at Crusader told me it was at North Road. I collect my prescription and head to the pharmacy to collect, and there I’m told that my prescription paper hasn’t actually been signed!! I’m told this after the surgery has closed, so I’ll have to drive to the surgery again and attempt to get it signed, which will probably take another day. And that’s just one example. If I could move to another practice, I would, but this is the only one where I live.