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"Diabetic Outpatient Clinic"

About: Altnagelvin Area Hospital / Diabetes Services

(as the patient),

Staff skills

Staff skills

Staff attitude

Staff attitude

Team work

Team work

Being listened to

Being listened to

Explanations

Explanations

Involved in decisions

Involved in decisions

Being given time

Being given time

Doctor

Doctor

Appointments

Appointments

Reception

Reception

Cleanliness

Cleanliness

Finding your way

Finding your way

Heating

Heating

Keeping in touch

Keeping in touch

Waiting Time

Waiting time

More about:
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Responses

Response from Lesley Hamilton, Diabetes Network Manager, Acute, WHSCT 11 months ago
Lesley Hamilton
Diabetes Network Manager, Acute,
WHSCT
Submitted on 03/06/2024 at 12:55
Published on Care Opinion at 13:01


picture of Lesley Hamilton

Dear Jordan K M,

My name is Lesley Hamilton and I am the Diabetes Network Manager for the Western Trust. Thank you for taking the time to share your feedback of the diabetes clinic in Altnagelvin and we are encouraged that you had a positive experience. This will be shared with the outpatient team and we will aim to be more mindful of waiting times at clinic and hope to improve on this. If there is anything further you wish to highlight /suggest please do not hesitate to contact me. Many thanks again for taking the time to leave feedback, it is very much appreciated.

Lesley Hamilton

Diabetes Network Manager

tel 02871611354

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