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Made the whole day go smoothly

Posted By staryf64

"Made the whole day go smoothly"

About: Victoria Hospital / MSK Physiotherapy service (Musculoskeletal)

(as the patient),

The care was amazing from start to finish couldn’t fault anything ,especially the staff looking after me Tanya, Pauline and Andreea.

They were so attentive, caring and made the whole day go smoothly lots of laughs chats and generally top class care can’t thank them enough .

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Responses

Response from Mark Fargie, MSK Lead Physiotherapist, Fife Wide Division, Health & Social Care Partnership 13 months ago
Mark Fargie
MSK Lead Physiotherapist, Fife Wide Division,
Health & Social Care Partnership

Advanced Practitioner and Lead for the MSK Physiotherapy Service across NHS Fife

Submitted on 03/06/2024 at 08:51
Published on Care Opinion at 08:51

Dear staryf64,

Thank you for taking the time to add your positive comments. Apologies for the delay in response but I was trying to ensure I managed to track down the correct people to feedback you kind words to. I am still not sure I have yet so can you perhaps let me know the site and department you had this experience in. I can then be sure I get straight back to the staff involved.

I would love to ensure I got this right for you, and the staff involved.

Mark

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by staryf64 (the patient)

Hi it was the new orthopaedic unit at Victoria hospital in Kirkcaldy, Fife, was in day bed.

Response from Mark Fargie, MSK Lead Physiotherapist, Fife Wide Division, Health & Social Care Partnership 13 months ago
Mark Fargie
MSK Lead Physiotherapist, Fife Wide Division,
Health & Social Care Partnership

Advanced Practitioner and Lead for the MSK Physiotherapy Service across NHS Fife

Submitted on 03/06/2024 at 13:21
Published on Care Opinion at 13:21

That's great, thank you. I will get to the staff concerned and let them know. Any feedback from them I will also pass back to you. Thank you again for your kind words of support.

Mark

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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