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"Caring professional staff throughout "

About: Chorley & South Ribble Hospital

My son was admitted with severe dehydration every member of staff we had contact with was polite professional and caring his needs were met promptly and appropriately and even though the department was super busy they made time to check I was ok also the staff were alway cheerful you could hear them looking out for each other asking if help was needed breaks taken etc just a really great team we were in the department for quite a few hours until my son was able to be moved to MAU and the team were in and out of the cubicle doing all the observations and we felt totally safe I feel a lot could be learned from the management of this department it’s an absolute star in the Lancashire teaching hospital group

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Responses

Response from Lancashire Teaching Hospitals NHS Foundation Trust 13 months ago
Lancashire Teaching Hospitals NHS Foundation Trust
Submitted on 07/06/2024 at 11:57
Published on Care Opinion at 11:57


Good morning

I hope you are well and thank you for your lovely feedback.

We are immensely proud of all our staff, particularly during these difficult times and would thank you for taking the time to let us know about your experience and observations.

I can give assurance that your comments will be shared with the staff and area concerned.

Kind Regards

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