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"Thank you everyone for such a positive experience"

About: Crosshouse Hospital / Day Surgery Crosshouse Hospital / Gynaecology

(as a service user),

I attended the day surgery unit at Crosshouse hospital for elective removal of endometriosis. I was extremely anxious due to having experience as a nurse. Knowledge can make for great apprehension.

Every single staff member I met within the day surgery unit had such a lovely manner about them, they offered me so much reassurance. The anaesthetist, Issie, was amazing as were all of her nursing staff within theatre 5 as they could see that I was frightened.

All the recovery staff were angels - nothing was a problem. So caring. Especially as I had a respiratory event while in recovery and it was quickly recognised and expert care delivered.

Dr Inyang also deserves a special mention as he is an wonderful consultant. I've worked with a few in my time and I rate him exceptionally highly. Such a wonderful bed side manner, you always find him the same way. No question is too silly for him to answer and he is excellent at explaining things.

I have been very impressed this admission by all the staff I have encountered. The Gyn staff with the ward are also angels - I had to stay overnight after surgery. Thank you everyone for such a positive experience. 

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Responses

Response from Attica Wheeler, Midwifery and Site Director, Women and Children's Services, NHS Ayrshire and Arran 11 months ago
Attica Wheeler
Midwifery and Site Director, Women and Children's Services,
NHS Ayrshire and Arran

Manages Paediatrics both acute and community services, Sexual Health Services Gynaecology Services Maternity Services Fertility Services Neonatal Services SARC services

Submitted on 24/05/2024 at 16:33
Published on Care Opinion at 16:33


Dear HM86

Thank you so much for your lovely feedback. I am delighted to hear you had a positive experience whilst receiving Gynaecology treatment at Crosshouse Hospital. I hope you are making a full recovery in your treatment journey. I will ensure your message is passed on to the Day surgery team and the Gyn team who will appreciate the feedback

I wish you the best of health for the future

Kind regards

Attica

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