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"Surgery - Tonsillectomy"

About: General Surgery / Surgical Unit

(as the patient),

Today I underwent a tonsillectomy. I cannot thank the ward staff enough with how supportive and helpful they were. From the moment I stepped foot in Stracathro, I felt so welcomed and safe and from the moment I left. Even the hospital transport was fab! 

The ward staff were so caring and attentive which helped ease the process and the anxiety I was feeling. I also met with the anaesthesiologists, I let them know about previous bad experiences with anaesthesia and they made sure to take this into consideration and ensured I felt comfortable throughout. One of them even came up after my surgery and let me know what to ask for, if I was to ever come back and get anaesthetic again. Him taking the time to do that meant a lot and has reassured me about the whole process. The care throughout from every member of staff has just been amazing. I really can’t thank them enough. I also want to note that I had a lovely recovery nurse who was so kind and helpful to me, I just want to thank her so much as she went above and beyond and really made me feel safe especially being there by myself. 

Even the other members of staff, who were not directly involved in my operation/recovery, were so amazing. You can really tell every person within the team does such a fantastic job and really goes the extra mile. I hope they all realise the positive impact they have and how grateful I am for all their support. Also massive thanks to the surgeon for how smoothly and quickly the surgery went. I wish I could remember most of their names but I think the anaesthetic hasn’t helped! To all the staff working early and lates on Wednesday, thank you so so much!! You really are such an amazing bunch of people. Can’t thank you enough. 
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Responses

Response from Morag Gray, SCN, Surgical Unit Stracathro/MPU, NHS Tayside 3 weeks ago
Morag Gray
SCN, Surgical Unit Stracathro/MPU,
NHS Tayside
Submitted on 27/05/2024 at 12:58
Published on Care Opinion at 12:58


Hi Octob3r20

Thank you for taking your time to leave your feedback.

I am pleased to hear you had a positive experience here. We are very proud of the service and team we have and the staff will be delighted with your feedback. I will ensure your feedback reached the theatre team.

Wishing you all the very best and a speedy recovery from us all here in Stracathro

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