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"Fife Bus! Excellent Service & friendly drivers"

About: Fife Health & Social Care Partnership

(as a service user),

Fife Bus! Excellent Service & friendly drivers.

Safety conscious helps me with shopping, taking me to appointments and going to church.

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Responses

Response from Cathy Henderson, HSC Compliance Officer, Fife Health & Social Care Partnership 13 months ago
Cathy Henderson
HSC Compliance Officer,
Fife Health & Social Care Partnership
Submitted on 05/06/2024 at 12:05
Published on Care Opinion at 13:36


Thank you for taking the time to share your experiences with us. Your feedback is important. I am really pleased to know that this service allows you to continue with your shopping and going to church and allows you to attend appointments.

We will pass on your lovely feedback to our colleagues in Transportation.

Wishing you all the best in the future.

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Response from Denise Paterson, HSC Compliance Officer, Compliance, Fife Health & Social Care Partnership 13 months ago
Denise Paterson
HSC Compliance Officer, Compliance,
Fife Health & Social Care Partnership
Submitted on 06/06/2024 at 09:40
Published on Care Opinion at 10:19


Response from Angela Hutchison, Lead Consultant (Demand Responsive Transport Services), Roads & Transportation Services, Fife Council

As you know, Fife Bus is a much-valued transport service providing essential transport within the community allowing people, who may otherwise be isolated, to remain mobile to access local facilities, like going to the church, shopping and visiting friends/family etc.

Thank you for taking the time to share your experience using Fife Bus Services, it's good to receive such positive feedback. It's heartwarming to know that our driving staff are providing a high quality service and I know that they often go above and beyond to help our passengers with their daily lives. I will certainly ensure your praise is passed on to them.

Many thanks.

Angela Hutchison
Lead Consultant (Demand Responsive Transport Services)
Roads & Transportation Services
Fife Council

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