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I was really impressed by her professional knowledge and exp...

Posted By AlB

"I was really impressed by her professional knowledge and expertise"

About: Physiotherapy - South Ayrshire

(as a service user),

I have been attending Amy for an upper arm fracture - now healed.

Today, I mentioned these two long term injuries, which happened when I was a soldier.

I was really impressed by her professional knowledge and expertise. She was quick to determine the extent of these injuries and to offer really sensible and competent advice on future exercises.

Well done Amy and thank you.

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Responses

Response from Pamela Gibson, Patient Experience Facilitator, Nursing, NHS Ayrshire and Arran 13 months ago
Pamela Gibson
Patient Experience Facilitator, Nursing,
NHS Ayrshire and Arran

Monitor stories and provide administration for NHS Ayrshire & Arran

Submitted on 28/05/2024 at 13:47
Published on Care Opinion at 13:47

picture of Pamela Gibson

Dear AlB

Thank you so much for taking the time to share feedback on your healthcare experience.

I am sorry to read that you have been suffering with two long term injuries, but it is heartening to hear that Amy, your Physiotherapist, has been able to listen to you, assess your injuries and ultimately offer sensible and competent advice on future exercises.

Our staff really appreciate receiving feedback from their patients and it will be my pleasure to ensure your lovely comments are shared with Amy.

Please accept my best wishes and thank you once again for taking the time to acknowledge your care experience.

Kind Regards

Pamela

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