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A hip replacement op. April 2024

Posted By Okdokee

"A hip replacement op. April 2024"

About: General Surgery / Surgical Unit Physiotherapy Services / Angus Community Physiotherapy

(as the patient),

From the minute I walked in the door I was met with very friendly, knowledgeable and cheery staff. The professionalism was second to none. I was very impressed with the adherence to timing for food, water, medication, Physio etc. Follow up calls were efficient, clear and timely.

Thank you Stracathro

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Responses

Response from Leanne Macdonald, AHP Physiotherapy Support Worker, Physiotherapy, NHS Tayside last week
Leanne Macdonald
AHP Physiotherapy Support Worker, Physiotherapy,
NHS Tayside

Submitted on 22/05/2024 at 09:35
Published on Care Opinion at 09:35

picture of Leanne Macdonald

Dear Okdokee

Firstly, many thanks for taking the time to provide such positive feedback following your recent hip replacement. I am delighted to hear that you had such a positive experience in Stracathro and that you were so impressed with the procedures and staff being friendly, knowledgeable and cheery. I am also pleased to hear that your positive experience continued following your discharge with efficient, clear and friendly follow up calls. I work within one of the physiotherapy departments in Angus and I will ensure your kind words are passed onto our team in Stracathro.

We wish you the very best for the future.

Many thanks.

Leanne Macdonald (AHP Physiotherapy Support Worker)

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Response from Morag Gray, SCN, Surgical Unit Stracathro/MPU, NHS Tayside 5 days ago
Morag Gray
SCN, Surgical Unit Stracathro/MPU,
NHS Tayside

Submitted on 29/05/2024 at 08:35
Published on Care Opinion at 08:35

Hi Okdokee,

Thank you for taking the time to leave your feedback, it is very much appreciated.

I am delighted you had a pleasant experience. We are very proud of the service and team that we have here and they will be thrilled with you lovely comments.

Wishing you all the very best and a speedy recovery from us all here in Stracathro

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