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"Appalling phone service "

About: Kent & Canterbury Hospital

Spent three days trying to contact the department about an urgent surgical appointment no one answered my calls. Left umpteen messages but no response

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Responses

Response from Patient Feedback Co-Ordinator, Patient Voice and Involvement, East Kent Hospitals University NHS Foundation Trust 3 weeks ago
East Kent Hospitals University NHS Foundation Trust
Submitted on 24/05/2024 at 16:14
Published on Care Opinion at 16:14


I am so sorry you are struggling to get hold of Dermatology despite leaving multiple messages.

This is not on and I completely appreciate how frustrating this must be.

Please contact my team's email address which is ekhuft.patientvoice@nhs.net and we will try to assist.

Kind regards

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