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Such a positive experience

Posted By pavopn93

"Such a positive experience"

About: Neurosciences (DCN) / Neurosurgery Royal Infirmary of Edinburgh at Little France / Neurosciences (DCN) Royal Infirmary of Edinburgh at Little France / Pre-Operative Assessment Royal Infirmary of Edinburgh at Little France / Theatres and Recovery

(as a relative),

Immersive Reader

My partner was recently diagnosed with a brain tumour and had surgery to debulk. Mr Hughes and the entire team within the DCN at Edinburgh Royal Infirmary have been fantastic including pre-assessment team, theatre suite (special mention to nurse Gina in theatre DOSA who kept us both calm whilst waiting to for my partner to go into theatre) critical care staff in ward 116 and the staff in DCN ward 130 and the neuro oncologist Dr Erridge and the specialist nurses.

Mr Hughes is so approachable, has taken the time to explain things in depth, honestly and puts you at ease right away. We feel very lucky in the midst of what has been a very difficult time to have such a fantastic consultant.

Everything from start to now with DCN has been such a positive experience, their set up is excellent,  all of the staff are so nice, plenty of information is passed on to you to prepare for surgery and at no point have we felt in the dark about anything or felt like we had a lack of information.

Couldn’t have asked to be cared for by a better team. We are extremely grateful for everyone that has been involved in my partner's care, they have not only supported him but also me too in what’s is a difficult journey right now. Amazing. 

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Responses

Response from Gordon Mills, Deputy Associate Nurse Director, Diagnostic, Anaesthetic, Theatre, and Critical Care (DATCC), NHS Lothian 12 months ago
Gordon Mills
Deputy Associate Nurse Director, Diagnostic, Anaesthetic, Theatre, and Critical Care (DATCC),
NHS Lothian

Submitted on 23/05/2024 at 12:14
Published on Care Opinion at 12:14

Immersive Reader

Dear pavopn93,

Thank you for taking the time to send this lovely feedback. I know how difficult this time can be and it's nice to hear that the whole experience was positive at a very difficult time.

I hope your partner is continuing to recover from their surgery. Please pass on our well wishes.

I will ensure this feedback is passed on to the team.

  • 1 person thinks this response is helpful
Response from Michelle Jack, Associate Nurse Director, Royal Infirmary of Edinburgh, NHS Lothian 12 months ago
Michelle Jack
Associate Nurse Director, Royal Infirmary of Edinburgh,
NHS Lothian

Submitted on 23/05/2024 at 12:29
Published on Care Opinion at 12:29

Immersive Reader
picture of Michelle Jack

Can I thank you for this feedback and I am sorry your partner and yourself have had such a rotten time recently. The team will be very grateful that they were able to help and I will share this with them.

Thanks again for taking time out to write this for us it means a lot.

Take care.

Michelle

  • 1 person thinks this response is helpful
Response from Joseph Mutasa, Clinical Nurse Manager, Clinical Neurosciences, Royal Infirmary of Edinburgh, NHS Lothian 12 months ago
Joseph Mutasa
Clinical Nurse Manager, Clinical Neurosciences, Royal Infirmary of Edinburgh,
NHS Lothian

Submitted on 23/05/2024 at 18:03
Published on Care Opinion on 24/05/2024 at 08:36

Immersive Reader

Dear pavopn93

Thank you for sharing your experience with us and sending in lovely feedback.

I have shared this with senior charge nurse Joe and the rest of the team in ward 130.

I hope your partner continues to recover at home.

Best wishes

Joseph

  • 0 people think this response is helpful