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"The need for online shopping."

About: Rampton Hospital

(as a service user),

We are very lucky at Rampton to have access to the Made Purple platform. This platform allows us access to a wealth of information and services, many of which would've been unheard of in a high secure hospital just a few years ago.

One such function provided by Made Purple is online shopping. This will allow patients on their wards or day-centres to go onto a secure website such as JD Sports, browse all the items available for adults (while using an AI algorithm to remove images of minors), add their chosen item to their "Purple Basket", then pay for their order directly using their "Purple Wallet".

You can imagine the sense of freedom, self-control and self-reliance this ability will grant to patient. Some of whom have never done electronic shopping before.

The issue at the moment is that while we have access to a number of shopping sites, this is only for browsing. We have no ability to place any orders.

The Trust is focusing on such things as granting us access to CQC reports and enabling meal ordering etc. Patients however, are prioritising the online shopping. We appreciate been given access to site such as the CQC, NHS England and NICE, but access to the shopping is our key priority. We would ask hospital and Trust managers to accelerate the roll-out of the shopping service and keep in mind that patients see this as a key target for 2024.

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Responses

Response from James Smith, Senior Security, Systems and Intelligence Manger, Security Services, Nottinghamshire Healthcare NHS Foundation Trust yesterday
We are preparing to make a change
James Smith
Senior Security, Systems and Intelligence Manger, Security Services,
Nottinghamshire Healthcare NHS Foundation Trust
Submitted on 16/06/2024 at 21:38
Published on Care Opinion on 17/06/2024 at 07:36


Thank you for posting this story.

Your story echoes the feedback from your peers at the most recent involvement meeting that focuses on the development of digital services that are available patients.

We are meeting with the hospital leadership in June where we will discuss the patient digital priorities and where these align with the wider improvements at Rampton Hospital. I expect that we will be able to confirm a timeline for the rollout of online shopping at the next involvement meeting.

We will soon be going live with the online digital complaints form, and collaborative work with NHS England, Warwick University and our colleagues at Ashworth and Broadmoor, which is developing a digital way of managing your possessions as well as access to well-being steaming services such as MediMusic.

Thank you for posting this story and your contributions at the patient digital involvement meeting.

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