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"Sent home with pain relief for an infection"

About: Victoria Hospital / Accident & Emergency Victoria Hospital / Radiology

(as a service user),

I was sent home from accident and emergency with pain relief recently.

The doctor in accident and emergency was lovely and thought it was a surgical matter so asked for the surgical team to come to see me. They were also lovely and it was then picked up that it wasn't a surgical matter it was medical so the medical doctor came to see me.

The medical doctor said that he was away to speak to his team and he would come back to see me which he never did. The surgical doctor did but what is scary is that my bloods indicated an infection but no antibiotics were given.

I was sent home with pain relief only for me to have to go back a week later to be admitted to get antibiotics and a CT scan to show the infection in my bowel.

This is not the first time I have been sent home without antibiotics for an infection.

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Responses

Response from Louise Curran, Senior Charge Nurse, Accident & Emergency, NHS Fife 2 weeks ago
Louise Curran
Senior Charge Nurse, Accident & Emergency,
NHS Fife
Submitted on 02/06/2024 at 09:40
Published on Care Opinion at 09:40


Hello, My name is Louise and I am a senior charge nurse in accident and emergency,

I am very sorry to hear that you have been unwell and have experienced some difficulties while attending our department, I would be happy to discuss your concerns with you if you would like to contact me my telephone number is 01592 643355 ext 21625

look forward to hearing from you.

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Response from Louise Curran, Senior Charge Nurse, Accident & Emergency, NHS Fife 2 weeks ago
Louise Curran
Senior Charge Nurse, Accident & Emergency,
NHS Fife
Submitted on 02/06/2024 at 11:56
Published on Care Opinion at 11:56


Thank you for contacting me today and allowing us to discuss your recent attendance to the emergency department, I am glad there were no issues regarding your care from the emergency department team and I do hope that you are able to resolve any other concerns you have with the other specialities.

Many thanks for your time.

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