I was rushed in an ambulance with severe pain due to gastric attack, the ambulance staff took care of me well and walked me in carefully and reported my severity of pain due to acid reflux and gastric attack, only hoping they are going to give me some medicine to ease the pain until a doctor sees me. My pain started getting bad to worse that I cried in pain and walked to the nurse sitting in A&E reception who gives me a stern look like it’s just nothing. I requested and begged that I can wait even for hours but if I could have something to ease my pain, the only reply comes from then sorry you will have to wait.
After begging explaining my pain he and she who were switching roles took nearly 1/2 an hour later comes with a medication. This went for hours ( went in at 11.30 and seen by doctor past 5.30 pm) with on n off pain which comes and goes got severe that my cry was just ignored by nurses , only other patients around me comforted me rubbing my back and giving me water. Some even went up the nurses explaining my pain and the only answer that comes from them was yes we are aware but need to wait for the doctor.
I couldn’t complain about all nurses, there were some Asian nurses who atleast looked ways to help or atleast got my medicines much faster than other nurses.
We understand there are more patients and less staff but my only concern is when patients rush to A&E in pain
- can’t the nurses show some compassion to get advices from doctors and treat the patients to ease the pain until seen by a doctor.
-The waiting room is congested in such a tiny space to sit.
Why can’t they treat the most concerned cases in prior who are more vulnerable.
- knowing less staff for years ,as patients we have not seen any progress.
We are not worried of sickness or unfortunate situations where we need to rush to the hospital, we are worried how poorly we are looked into with no compassion and the waits for hours gives us more stress and anxiety than the real sickness itself.
It’s too sad that we people get such poor treatments in A&E.
"Most nurses do not even care"
About: Northampton General Hospital NHS Trust Northampton General Hospital NHS Trust Northampton NN1 5BD
Posted via nhs.uk
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