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Made my stay so much better than I could have hoped for

Posted By dracozx84

"Made my stay so much better than I could have hoped for"

About: York Hospital / Maternity

(as the patient),

I was admitted on G2 recently for the day due to a sickness bug whilst pregnant. I had a lovely midwife Jhoan looking after me. She was so caring, kind and attentive. Nothing seemed like a bother and she made me feel very comfortable. 

I also had Dr Mendez treating me who couldn't have been better. He kept checking on me through the stay and updating me with the plan, as well as taking my concerns into account.

I didn't encounter many other staff members but from what I could see everyone seemed very friendly and happy in their work. They all made my stay so much better than I could have hoped for. 

Please forward my big thanks to the individuals and the wider team. 

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Responses

Response from York and Scarborough NHS Trust 2 weeks ago
York and Scarborough NHS Trust

Submitted on 29/05/2024 at 14:09
Published on Care Opinion at 14:09

Thank you for your comment. I am delighted to hear about the excellent care you received from the Maternity Department at York Hospital. Our staff work hard to ensure their patients receive the highest standard of care, and we appreciate your positive remarks about the treatment you received from the clinical and nursing teams involved in your care. Thank you for taking the time to write to us to express your gratitude. We value and appreciate feedback from our patients. If you wish to share details that will enable us to identify the staff, then please don't hesitate to contact Patient Experience at York and Scarborough Teaching Hospitals NHS Trust at either 01904 726262 or yhs-tr.PatientExperienceTeam@nhs.net. Again, thank you for sharing your experience.

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