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The whole process went without a hitch

Posted By sambabc57

"The whole process went without a hitch"

About: North Devon District Hospital / Day Surgery

(as a service user),

After some time, struggling with arthritis in my left knee I decided to request an examination, with a view to having a new left knee.

I had my right knee replacement surgery 4 years ago, very successfully. So I had few concerns about the procedure.

From the first consultation to the discharge after surgery. The whole process went without a hitch.

Like a well-oiled machine.

Everyone I met, was professional, helpful and friendly.

I couldn't ask for better service.

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Responses

Response from Julie Pragnell, Ward Manager - Jubilee Ward (Northern Services), Jubilee ward (Northern Services), Royal Devon University Healthcare NHS Trust last week
Julie Pragnell
Ward Manager - Jubilee Ward (Northern Services), Jubilee ward (Northern Services),
Royal Devon University Healthcare NHS Trust

Ward Manager

Submitted on 21/05/2024 at 09:58
Published on Care Opinion at 09:58

Dear sanbabc57,

Thank you for taking the time to post your response following your recent knee surgery.

I am pleased to hear that the whole process went well (a well-oiled machine), and that you were made to feel welcome by the friendly, helpful, and professional team.

May we all wish you a continued recovery and all of the best for the future.

Kind Regards

Julie Pragnell

Ward Manager

Jubilee Ward

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