"Hospital stay"

Sent by Doctor to ED for cat scan

Arrived at ED and registered at reception. Within two hours I was seen by Triage nurse. Then called to see doctor three hours later and had bloods taken and an X ray. Had to wait for results from Doctor but nothing conclusive  was found but infection levels high.

Twelves hours after I arrived,  I was sent for cat scan to find source of problem and the was admitted to a ward three hours later.

The process was extremely long and arduous  and I feel much of the wait could have been avoided if the system was a little more flexible. 

The waiting area was warm and stuffy and the seats in the corridors  were extremely  uncomfortable  for so long a sit.

Can I say that every member of staff were polite and courteous  but they were extremely  busy and I  did not like to pester them to see how much longer I would have to wait.

There were other extremely  ill patients going through  the same wait as myself so I felt for them as well.

When I got to the wards tired and exhausted  I was grateful to lie down.

My experience of 3 south surgical  was much better and  could not have been treated better.

I want to thank the staff for the professionalism  shown to me and commend them for  the work they do in such a difficult  environment.

Something needs to be done to speed the process in ED  as this the point of entry into the hospital.