Text size

Theme

Language

"Wonderful care when my dad passed away"

About: Queen Elizabeth University Hospital Glasgow / Elderly Medicine (Wards 51, 52, 54,55, 57, 8a & 2a)

(as a relative),

My 89 year old dad went into QEUH with leg infection in mid April. Sadly he continued to deteriorate and the staff in Ward 8A prepared us for the fact that he would not recover. My mum and I were with dad on the afternoon of 1st May and we both wanted to stay overnight which was wat happened. 

The care and compassion extended to both my dad and my mum and myself was amazing. From trying to make us comfortable with beds and cups of tea and kindness, humour and humanity - really helped us both at a dreadful time.

Hospital staff enter lives at times of crisis and pain, having to tell families what we don't want to hear. But all members of staff on Ward 8A spoke to us clearly but with kindness and I personally really needed that.

My mum and I were given space, privacy and time to be with my dad, it was the greatest privilege to be with him.

Please pass on our genuine thanks to everyone who cared for my dad.  Dad had been in QEUH several times over the past few years and we always encountered wonderful staff.

Thank you.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Kevin Torbet, Admin Assistant, Patient Experience and Public Involvement, NHSGGC 11 months ago
Kevin Torbet
Admin Assistant, Patient Experience and Public Involvement,
NHSGGC
Submitted on 28/05/2024 at 09:02
Published on Care Opinion at 09:02


picture of Kevin Torbet

Dear LABL

Thank you for taking the time to share your heartfelt story about your father's care at the Queen Elizabeth University Hospital. On behalf of NHS Greater Glasgow and Clyde, I would like to extend our deepest sympathies to you and your family during this difficult time.

We are truly touched by your words of gratitude and the recognition of the compassionate care provided by the staff in Ward 8A. It is heart warming to know that their kindness, humanity, and professionalism made a significant difference to you, your mother, and your father during such a challenging period.

We will ensure that your thanks and appreciation are passed on to the staff in Ward 8A. They will be deeply moved by your words and encouraged to continue their excellent work.

Kind regards

Kevin

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k