"Staff manner"

About: New Cross Hospital / General medicine New Cross Hospital General medicine WV10 0QP

Posted by K1193 (as a relative), 13 months ago

On visiting a relative today. A staff member who came to administer medications stood over my relative chewing gum. This is surely not allowed, and is disgusting.

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Responses

Christine Rock

Patient Relations Officer,

The Royal Wolverhampton NHS Trust

Submitted on 22/05/2024 at 09:40

Published on Care Opinion at 09:40

Thank you very much for taking the time to post comments regarding your recent patient experience.
I am sorry for any distress this matter has caused. To enable us to look further into your concerns, I would be grateful if you could contact the Patient Advice and Liaison Service (PALS) on 01902 695362 or rwh-tr.PALS@nhs.net who can assist further.
Kindest regards
Alison Dowling
Associate Director of Patient Relations

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What could be improved?

staff attitude

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disgusted

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