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Staff manner

Posted By K1193

"Staff manner"

About: New Cross Hospital / General medicine

(as a relative),

On visiting a relative today. A staff member who came to administer medications stood over my relative chewing gum. This is surely not allowed, and is disgusting. 

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Responses

Response from Christine Rock, Patient Experience Advisor, The Royal Wolverhampton NHS Trust last week
Christine Rock
Patient Experience Advisor,
The Royal Wolverhampton NHS Trust

Submitted on 22/05/2024 at 09:40
Published on Care Opinion at 09:40

Thank you very much for taking the time to post comments regarding your recent patient experience.

I am sorry for any distress this matter has caused. To enable us to look further into your concerns, I would be grateful if you could contact the Patient Advice and Liaison Service (PALS) on 01902 695362 or rwh-tr.PALS@nhs.net who can assist further.

Kindest regards

Alison Dowling

Associate Director of Patient Relations

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