My mum was due to get a mole removed as suspected skin cancer, she had to rearrange her original appointment and whoever made the new appointment put her in as a new patient.
When we got to the appointment the doctor told her she was booked in as a new patient and there was no more room for biopsies. We travelled 1 hour to get to the appointment and the doctor was nothing but patronising, condescending, arrogant, passive aggressive.
The doctor sent my mum for photographs of the area and gave her a document after they asked my mum to sign what she thought was consent to the photos but it was all sorts of other stuff they hadn’t made my mum aware of, it was the photographer that warned her what she had been put down for. I watched the doctor fill out the form and tick all the boxes without warning what they were ticking for my mum to sign.
"Bad experience"
About: Lauriston Building Lauriston Building Edinburgh EH3 9HA
Posted by Kaylaaa (as ),
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