"Was a great practice "

I been unwell with my asthma for over a year. It started last May when after returning from a trip, I was diagnosed with pneumonia, GP acted very quickly. I had another occasion in January 2024

back from a Christmas break felt ill again with my asthma managed to get an

appointment through the new Anima. When I met the Dr she said "not

you again" but didnt check records to

find out why i was back again. I was

quite horrified but too unwell to

question her choice of words, her consultation was poor. A week later I was texted saying my yearly asthma check up was due. Brilliant, I made the appointment immediately. At this appointment (an hour) to go through how I have been. I said I had been struggling for a year and without

hesitation she starting reading my records. It became apparent t that my steroid dosage had been changed a year earlier, this may have been the reason I've been poorly so many times. I was put back

on original dosage now and slowly getting back to normal slowly. Thank goodness for my yearly checkup. I am ending this as I feel Asthma is not being taken seriously at the surgery. Its a chronic life threatening illness and it needs to be thoroughlychecked out at appointments. I am happy to come in and discuss my worries for my own health. At tge asthma check up it was suggested I see a GP urgently, which I did as receptionist to help with. She just said she couldn't make an appointment, as it had to be done via Anima. I was sent away.