"Disgraceful"

My 90 year old mother presented at 11.30 this morning with breathlessness and wheezing no doctors appointments we are still sitting here at 17.25 the place is nearly empty now . I have asked how the triage system works and have been told that people present with life threatening symptoms and are seen first . No one I have spoken to who has been seen earlier have had life threatening symptoms . What on earth is happening to our NHS ?? Do not come here unless u are prepared to wait over 5 and half hours to b seen