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"The team goes above and beyond"

About: Antrim Area Hospital / Orthoptic Service

(as a parent/guardian),

My son has been attending this service in Antrim area Hospital 3-4monthly for over a year now and each time he attends the team goes above and beyond to assist with completing the tests.

My son was only 3 when he started and they have been so patient with him.  The lady who completed the section to see the strength of glasses he needs had a little Christmas teddy to help with the distraction. 

When ringing to book appointment times the admin staff have also been lovely and when I had to rearrange due to an interview they wished me luck! 

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Responses

Response from sarah spence, Head of Service for Orthoptics & ICATS Ophthalmology, Orthoptics &ICATS Ophthalmology, NHSCT 6 months ago
sarah spence
Head of Service for Orthoptics & ICATS Ophthalmology, Orthoptics &ICATS Ophthalmology,
NHSCT
Submitted on 10/01/2025 at 13:15
Published on Care Opinion at 13:15


Thank you for taking the time to send us this lovely review. All the team here are working really hard to deliver the best service possible., and I'm sure the team will appreciate this feedback. Thanks again.

Sarah Spence, Head of Orthoptics and ICATS Ophthalmology NHSCT

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