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Care Opinion

Fabulous Health Care

Posted By BO'N

"Fabulous Health Care"

About: Lagan Valley Hospital / Regional Day Procedure Unit

(as a staff member posting for a carer/relative),

I would like to take the time to acknowledge and thank Dr Caddy, his secretary Linda, and the endoscopy team at LVH for the time and care shown to my daughter during a difficult and frightening time for her.

I am aware that services are very stretched at the minute but despite the pressures Dr Caddy was very reassuring and took the time to explain everything at every stage of her investigations, right through to her treatment plan.

Thank you to all the team!

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Responses

Response from Jacqueline Engelen, Surgical Manager, Surgery - Anaesthetics, Theatres & ICU, South Eastern Health & Social Care Trust last week
Jacqueline Engelen
Surgical Manager, Surgery - Anaesthetics, Theatres & ICU,
South Eastern Health & Social Care Trust

Submitted on 20/05/2024 at 09:34
Published on Care Opinion at 09:34

BO'N

I am very grateful that you have taking the time to tell your story

I am glad that your daughter during a difficult and frightening time had a positive experience within our unit I will share your experience with all the team

I hope your daughter has recovered well from her procedure

best wishes

Jacqui

Jacqueline Gracey/ Engelen

surgical manager

RDPC LVH

02892633599

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