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"Full of smiles and very approachable."

About: Newham Adult Mental Health, Learning Disabilities & Autism Directorate / Newham Health Team for Adults with Learning Disabilities

(as a staff member posting for a carer/relative),

I came in with a service user for an appointment with their Doctor.

The receptionist was very courteous and very pleasant. She was full of smiles and very approachable. This made my visit pleasant as she was trying to confirm our appointment and get us to see the Doctor. I don't know her name, but her smiles made my day. 

Thanks.

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Update posted by Racyz66 (a staff member posting for a carer/relative)

Thank you for the feedback about our Receptionist. We have let her know that her welcoming approach was appreciated!

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