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"No equal rights for males (dads)"

About: Pinderfields General Hospital / Maternity care

(as a service user),

After problems in pregnancy we were sent to gate 18b triage. A corridor was used as a waiting room. We waited in a corridor for 12 hours with no food or water.

Gate 18 maternity unit, most individual staff were absolutely brilliant. But we experienced a few staff who seemed incompetent and put our baby down a path of poor care. There was no control of temperature in maternity unit and the temperature of the HVAC fluctuated to the point where our baby needed to constantly change layer of clothes. We were not sure that whoever checked our baby's temperature was doing it correctly. My baby was too hot and made him not want to be fed only to be constantly told he's too cold and needs to be warmer. A midwife stormed in and said he needs to be heated up with the heated bed on the basis by another staff member saying he was 35.9c. The midwife rechecked and he was 37c. If I hadn't intervened he could have been killed or seriously ill. Staff led to my baby being slightly dehydrated and needing top up feeding the next day.

The place did not feel like a good environment for a mother. A mother's health could deteriorate the longer they stay in maternity unit. Contributing factors include lack of privacy due to sharing a room with 5 mothers and food that was absolutely disgusting. 

There were no equal rights for male (dads) or the other parent of the child. Parents were not allowed to stay with their baby overnight. Dads/parents have to leave the unit to use any facilities such as the toilet.


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Responses

Response from Clare Blackburn, Head of patient Experience, Mid Yorkshire Hospitals NHS Trust 2 weeks ago
Clare Blackburn
Head of patient Experience,
Mid Yorkshire Hospitals NHS Trust
Submitted on 15/05/2024 at 10:31
Published on Care Opinion at 10:31


Dear Baby D

Thank you for taking the time to post your comments regarding your experience of our maternity services. Congratulations on the birth of your baby boy, I hope you are both doing well.

It would appear that your experience is mixed as it was lovely to read that some of our staff on the unit were, as you described, "absolutely brilliant". However, I am really disappointed to read that the majority of your experience was not what we would want any of our patients to receive. Especially at a time that should be an amazing and positively memorable experience for mum's and partners. I am so sorry that this was not your experience.

Given some of the events you have described I feel it is really important that we investigate what has happened during your labour experience. I have concerns with some of the events you mention in your feedback and really do feel we need to look into this further.

If you feel able to, please could you contact our PALS team (myh-tr.palsmidyorks@nhs.net) who will explain the process of how we will investigate your experience and provide you with the outcome of that investigation.

Thank you again and I hope you will be in touch.

Wishing you and your family all the best.

Kind regards

Clare Blackburn

(Head of Patient Experience)

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