"E-Consult"

About: Redbourn HC Medical Practice Redbourn HC Medical Practice St. Albans AL3 7BL

Posted via nhs.uk 14 months ago

The E-Consult needs to be reviewed to make it easier to use. For example, if your doctor wants a follow up review consultation, one has to go through the rigmarole of filling in multiple irrelevant questions.

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Redbourn HC Medical Practice

Submitted on 07/06/2024 at 13:48

Published on nhs.uk at 13:48

Many thanks for your review, we appreciate your feedback. We are still the early stages of introducing the new online total triage and it is helpful to receive feedback from our patient using this so we can look at patterns in issues raised. We appreciate it is change for us all but we believe it and it has proven to be a great benefit.

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