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My Appointment in the Pre Assessment clinic

Posted By Thankful58

"My Appointment in the Pre Assessment clinic"

About: Whiteabbey Hospital / Pre-Assessment Unit

(as the patient),

I had an Appointment for Pre Assessment before my Operation to have my Gallbladder removed.

I have been on the waiting list for quite some time now and it has been such a difficult time dealing with being so unwell. The staff in the clinic at Antrim Area Hospital were absolutely wonderful, such friendly, caring, attentive staff.

I would like to give a special mention to Nurse Louise Shannon,this lady made me feel so at ease,she explained everything with such care and kindness..the service needs no improvements, outstanding staff.. thankyou so much for making my experience so relaxed.

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Responses

Response from Marie Devlin, Manager Pre Assessment Unit, Antrim & Causeway, Surgical and Clinical Services, NHSCT 11 months ago
Marie Devlin
Manager Pre Assessment Unit, Antrim & Causeway, Surgical and Clinical Services,
NHSCT

Submitted on 14/05/2024 at 11:49
Published on Care Opinion at 11:49

Hi Thankful58

My name is Marie Devlin and I am the manager of the pre -op assessment team. Thank you so much for the positive feedback about your experience at our dept. We try to ensure all our patients have a positive experience with us and we really appreciate you taking the time to let us know how you found it.

I will pass on your kind compliments to Louise who will be delighted.

I wish you well with your pending surgery and a speedy recovery.

Marie

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