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About: Regis Medical Centre

I work from 7am every morning, so it's impossible to book appointments as if you miss the opportunity at 8am by a few minutes you have to wait 24hrs. When you actually get through the process, the options are not relevant to the majority of requests. E.g how do you book an appointment for a smear test that the NHS has reminded you to do, there is no option whatsoever. How do you request prescriptions that are not on repeat, such as HRT

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Response from Regis Medical Centre 17 months ago
Regis Medical Centre
Submitted on 09/05/2024 at 10:38
Published on nhs.uk at 10:38


Thank you for taking the time to leave your feedback. Please accept our apologies as we appreciate the difficulties patients have in accessing our services and have been working hard over recent months to improve our patients' experience. Please log onto our website www.yhp.org.uk where you will see the latest update of the changes we are planning to make in the very near future and where we will continue to share all the latest information about how and when the changes will take place.

Kind regards

Amanda Shaw, Business Manager, Your Health Partnership.

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