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"Excellent care"

About: Mid-Ulster Hospital / Endoscopy Suite

(as the patient),

I was quite apprehensive about having an OGD and an Endoscopy scan. My concerns were totally unnecessary.

From the initial data taking process with the nurse until the completion of the whole process, all of the medical staff from Nurses through to the Consultant were absolutely superb in the manner in which they enabled me to relax and the subsequent care they gave me throughout the whole process.

I have nothing but gratitude for them and the excellent care they gave me. To all of the staff I simply want to say Thank you.

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Responses

Response from Jacqueline Erskine, Endoscopy Ward Manager, Endoscopy Unit, Antrim and Mid Ulster Hospital, NHSCT 2 weeks ago
Jacqueline Erskine
Endoscopy Ward Manager, Endoscopy Unit, Antrim and Mid Ulster Hospital,
NHSCT

Endoscopy Ward Manager

Submitted on 20/05/2024 at 14:20
Published on Care Opinion at 14:20


Hi

Thankyou for sharing the story of your experience.

It is great to hear you were well looked after by the endoscopy team in the Mid Ulster Hospital. The staff work hard to ensure each's patients journey is as smooth and comfortable as possible.

I will pass on your kind words to all the staff in the unit.

Regards

Jacqui Erskine

Ward Manager

Antrim and Mid Ulster hospital Endoscopy

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