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"Magnificent experience"

About: Chase Farm Hospital

I've had an atrocious time with shoulder problems for the past 17 months so it was about time something good happened to me. My treatment this month, for arthroscopic subacromial decompression, rotator cuff tear debridement, biceps tenotomy and joint debridement was faultless. I was back home, pretty pain free within hours, all the staff were kind and efficient, the building was clean and well kept, there were plenty of cups of tea and I cannot recommend this day unit enough. I'd been on the brink of paying for this operation and I'm so glad I didn't.

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Responses

Response from Chase Farm Hospital 11 months ago
Chase Farm Hospital
Submitted on 26/07/2024 at 13:37
Published on nhs.uk at 13:38


Dear Rhian Morgan,

We are thrilled to hear that your recent treatment for arthroscopic subacromial decompression, rotator cuff tear debridement, biceps tenotomy, and joint debridement was faultless. It is our priority to provide top-quality care and ensure a smooth and comfortable experience for our patients.

We are also glad to hear that your experience was so positive that you would highly recommend our day unit. Your recommendation is the highest compliment we could receive, and we are grateful for your trust in our services.

Thank you for sharing your positive experience with us. Your feedback will be passed on to the Day Surgery Team.

Kind Regards

Patient Experience Team

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