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Cervical cancer screening nightmare

Story from nhs.uk

"Cervical cancer screening nightmare "

About: Falmouth Health Centre

I am very happy with Falmouth Care Centre in general but few days ago I went for my smear test and the nurse performing it was just awful. It wasn’t my first time doing this test and I knew what to expect but it was definitely not that. She was on hurry for some reason, didn’t explain anything, used a lot of force with speculum and ignored all signs of my distress and discomfort. As a result of that I still have some post examination bleeding and I feel utterly humiliated. I just hated the entire thing. Never coming back there for that test.

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Responses

Response from Falmouth Health Centre 3 weeks ago
Falmouth Health Centre

Submitted on 08/05/2024 at 13:49
Published on nhs.uk at 13:49

Dear Patient

Thank you for your feedback. I am very sorry that you were unhappy with your experience of your smear test. We would very much like to chat to you about this. If you could email us at falmouth.healthcentre@nhs.net with your details, our Practice Manager will be in touch on her return from annual leave.

Kind regards

Caroline

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